Refund policy

Return & Refund Policy

At Eastern Edit, every piece is thoughtfully curated and produced in limited quantities. To maintain the quality and exclusivity of our products, we operate a strict no-return, no-exchange, and no-refund policy.

Sizing

We understand that finding the right fit is important. Before placing your order, our team is happy to answer as many sizing questions as you may have. Our consultants carefully guide you based on the garment measurements to help you choose the most suitable size. We strongly encourage customers to clarify all sizing concerns before confirming their purchase.

Colour Accuracy

All our product photographs are captured in natural daylight without the use of studio lighting. We also avoid excessive photo editing to ensure the colours you see are as true to the actual garment as possible. If you have any concerns regarding a colour or shade, please contact us before placing your order, and we will gladly assist you.

If There’s a Genuine Issue

While we take great care in quality control, if you believe there is a genuine issue with your order; such as receiving the wrong item or a manufacturing defect, please contact us within 4 hours of receiving your parcel.

Please note that our courier records the exact delivery time, allowing us to verify when the parcel was received. Requests made after the 4-hour window may not be entertained.

Any approved resolution for a genuine issue will be reviewed on a case-by-case basis after our team has assessed the concern.

By placing an order with Eastern Edit, you acknowledge that you have read and agreed to this policy.